Frequently Asked Questions (FAQ)
Find Answers to Common Queries
General Questions
We’re not just another tech company—we’re a passionate startup on a mission to revolutionize how businesses interact with their visual data. Specializing in cutting-edge image analysis and processing, we’re here to help you unlock the full potential of your visual content with solutions that are as innovative as they are reliable.
We offer several APIs, including NSFW Detection, Face Detection, Nudity Detection, and Image Properties API. These APIs help platforms ensure safe and compliant handling of user-generated content by analyzing images for inappropriate content, identifying faces, detecting nudity, and extracting image properties.
Our APIs are designed for developers, businesses, educational institutions, and non-profit organizations that need to moderate, analyze, or manage image content on their platforms. Whether you're building a social media app, an e-commerce platform, or an educational tool, our APIs can help you ensure your content is safe and compliant.
API Usage Questions
Integrating our APIs is straightforward. After subscribing to one of our plans, you'll be automatically authenticated to request the APIs from the domain you entered while subscribing. Our detailed documentation provides step-by-step instructions on how to integrate each API into your platform, including example code and best practices.
You can monitor your API usage through your CloudAnts dashboard. The dashboard provides real-time data on the number of API calls you've made, your remaining quota (if applicable), and detailed logs of each request. This helps you stay within your usage limits and optimize your API integration.
Pricing and Plans
We offer two primary pricing plans: the Standard Plan, which costs $29.99 per month and includes 50,000 API hits, and the Pro Plan, which costs $99.99 per month and offers unlimited API hits. We also offer a free plan for educational institutions; please contact us for more details.
Yes, you can upgrade or downgrade your plan at any time through your CloudAnts dashboard. When you upgrade, the new plan takes effect immediately, and you'll be charged a pro-rated amount re-starting your billing cycle. When you downgrade, the change will take effect, re-starting your billing cycle.
If you exceed your API usage limits on the Standard Plan, your API access will be temporarily disabled until your usage resets at the start of the next billing cycle. We recommend monitoring your usage closely through your dashboard and upgrading to the Pro Plan if you anticipate high traffic.
Technical Questions
Our image detection APIs support a wide range of image formats, including JPEG, PNG, WebP, GIF, BMP, and more. We recommend using standard formats like JPEG and PNG for the best performance.
Our detection algorithms are highly accurate and have been trained on large datasets to ensure reliable performance. However, no AI model is perfect, so we recommend using our API as part of a broader content moderation strategy that includes human oversight.
We’ve kept it simple! Our high-performance REST APIs are designed to integrate seamlessly with any programming language, including Python, JavaScript, PHP, C#, and more. You can explore these APIs in our documentation section.
Security and Privacy
We take data security very seriously. All data transmitted to our APIs is encrypted using industry-standard HTTPS encryption. We also implement strict access controls and regularly audit our systems to ensure the highest level of security for your data.
No, we do not store any images processed by our APIs. Once the image has been analyzed and the result has been returned, the image is immediately discarded from our servers. This ensures your data remains private and secure.
We are committed to protecting your privacy. We adhere to strict data protection laws and regulations, including GDPR. Our privacy policy outlines how we collect, use, and protect your data. We do not sell or share your data with third parties.
Support and Contact
You can contact our support team by visiting our Contact Us page. We offer 24/7 support via email and phone. Our support team is always ready to help you with any issues or questions you may have.
Yes, we offer comprehensive API integration support. Our support team can assist you with integrating our APIs into your platform, troubleshooting issues, and optimizing performance. We also provide detailed documentation and code examples to help you get started.
Our support team aims to respond to all inquiries within 24 hours. However, we strive to provide faster responses during business hours. For critical issues, we recommend contacting us via phone for immediate assistance.